Cancellation Policy

Effective for bookings confirmed on or after October 11, 2026.

Book with Confidence

Every Executive Global Tours trip is built around you — tee times, hotels, match tickets and hosted experiences that we secure and pay for on your behalf long before you travel. Our payment and cancellation terms below match how the best golf and sports travel companies work, and they simply reflect those commitments. Please read them before you book; if anything is unclear, call us on (914) 979-2247 and we will walk you through it.

Deposits

• To confirm a custom tour, a deposit of 35% of your total trip price, per person, is payable when you book. For hosted departures and event packages, the deposit is the flat per-person amount shown on the trip page or in your proposal (for example, $500 per person). Your proposal always states which applies before you pay anything.
• Your deposit is non-refundable from the time of booking, because it is committed straight away to securing your tee times, rooms and tickets.
• Your deposit is credited in full against your trip price — it is part of your price, never an extra charge on top of it.

Paying Your Balance

• Your remaining balance is due 90 days before departure. If you book within 90 days of departure, the full trip price is payable at the time of booking.
• If a balance is not received by its due date, we will always try to reach you first; if it remains unpaid we may treat the booking as cancelled by you, and the cancellation charges below will apply.

If You Cancel

Cancellations must be made in writing — email jp@executiveglobaltours.com — and take effect on the date we receive your notice. We recommend you ask us for a confirmation of receipt. Charges are per person and are calculated on the total trip price for the person cancelling:

These are EGT’s standard terms. A small number of components — certain tournament tickets, stadium hospitality and premium tee times — carry stricter supplier terms; wherever that is the case, the applicable terms are set out in your proposal before you book, and that proposal governs for those components.

If one member of a group cancels and the cancellation changes room occupancy or group arrangements, the remaining travellers are responsible for any revised accommodation or golf charges that result.

Changing Your Booking or Sending Someone in Your Place

Plans change — we get it. If someone in your group can no longer travel, you may transfer their place to another person up to 30 days before departure for a $50 per-person administration fee, plus any charges our suppliers impose (some event tickets are issued in a name and cannot be transferred; where that applies, it is stated in your proposal). Other changes to a confirmed booking are subject to the same $50 administration fee plus any supplier charges, and we will always confirm the cost of a change before making it.

If EGT Cancels or Has to Make a Major Change

Some of our hosted journeys need a minimum number of travellers to run. If EGT cancels a departure — for example, because minimum numbers are not met — you will receive a full refund of all monies paid to EGT, and we will do everything we can to offer you a suitable alternative. If we ever have to make a major change to your trip before departure, we will tell you as early as possible and offer you the choice of accepting the change, taking an alternative trip with us, or cancelling for a full refund of monies paid to EGT.

Events Beyond Anyone’s Control

Occasionally, circumstances entirely beyond our control — such as severe weather, natural disasters, government action or the cancellation or postponement of a sporting event — may prevent a trip from going ahead as planned. If that happens, we will work with our suppliers to reschedule or rearrange your trip first. If the trip cannot go ahead at all, you will be offered the choice of an alternative trip or a refund of monies paid to EGT, less any amounts already paid to suppliers that cannot be recovered. We are not liable for expenses you incur outside your booking with EGT, such as independently booked flights, which is one reason we recommend the insurance below.

Travel Insurance

We strongly recommend that every traveller take out comprehensive travel insurance at the time of booking — covering cancellation, medical care, trip interruption and baggage. Buying your policy when you pay your deposit gives you the widest protection, including, on many policies, cover for pre-existing medical conditions and optional Cancel For Any Reason protection. Insurance is not included in your trip price and is not mandatory, but if you choose to travel without it, the cancellation charges above will still apply. We are happy to point you toward reputable providers — just ask.

Pre-register deposits (fixtures not yet announced)

For events whose dates or fixtures have not yet been announced — including NFL Europe games — EGT accepts pre-register deposits of $100 per person. A pre-register deposit is refundable in full, less a $25 per-person administration fee, at any time until the final package price for that event is published. Once package prices are published and you confirm a package, your deposit is credited in full against your package price and the standard cancellation terms above apply from the date of confirmation.

Open Bar Add-On

An open bar is always offered as a separately priced, optional add-on and is never bundled into our package pricing. If you would like to add an open bar experience to your trip, simply ask — we will price it separately so you know exactly what it costs.

Bookings Made Before This Policy

Bookings confirmed before October 11, 2026 remain on the terms in force when they were confirmed. This policy applies in full to every booking confirmed on or after that date.

Questions? Call Executive Global Tours on (914) 979-2247 or email jp@executiveglobaltours.com.